Drilldown: GEcCap
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Agent Assist (1) ·
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Email Classic (1) ·
Employee Performance (1) ·
External Task Routing (1) ·
Genesys Multicloud CX API: Provisioning (1) ·
Genesys Multicloud CX APIs: Statistics (1) ·
Genesys Multicloud CX APIs: Workspace API / Voice, Chat (1) ·
Gplus Adapter for Microsoft Dynamics 365 (1) ·
Gplus Adapter for ServiceNow (1) ·
Gplus Adapters for WFM (1) ·
GWS API (1) ·
In-browser WebRTC Support (1) ·
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Mobile Callback (GES Callback) (1) ·
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Agent Assist (1) ·
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Employee Performance (WE03) (1) ·
External Task Routing (1) ·
function(){return error.na;} (1) ·
Gplus Adapter for Microsoft Dynamics 365 (1) ·
Gplus Adapter for ServiceNow (1) ·
Gplus Adapters for WFM (1) ·
GWS API (1) ·
Intelligent Workload Distribution (1) ·
Messaging (1) ·
NA (1) ·
Predictive Engagement (1) ·
Predictive RoutingPM_SME=Rob Marchand (1) ·
Quality Assurance and Compliance (WE01) (1) ·
Resource Management (WE02) (1) ·
Social Engagement (1) ·
Voicebots (1) ·
Workspace Toolkit (1) ·
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None (1) ·
Genesys Multicloud CX API: Provisioning (1) ·
Genesys Multicloud CX APIs: Statistics (1) ·
Genesys Multicloud CX APIs: Workspace API / Voice, Chat (1) ·
In-browser WebRTC Support (1) ·
Interaction Recording (1) ·
Mobile Callback (GES Callback) (1) ·
Mobile Click-to-Call (1) ·
Quality Management (1) ·
Reactive Chat (1) ·
Reactive Email (1) ·
Rich Media for Chatbots and Messaging (1) ·
Screen Capture (1) ·
Social Engagement (Twitter, FB) (1) ·
Speech Analytics (GIA) (1) ·
WebRTC Media Service (1) ·
Workforce Management (1) ·
Workspace Toolkit (1)
None (1) ·
Bhanu Suravarapu (1) ·
Bill Mitchell, Lee Qiao (1) ·
Dinesh Neralla (1) ·
Kimlan Do (1) ·
Lee Qiao (1) ·
Michael Davies​ (1) ·
Prashant Verma (1) ·
Rob Marchand (1) ·
Stephane Saada (1) ·
Stephane Saada, Mark Brophy (1) ·
Subhajit Dutta (1) ·
Umer Rabbani (1) ·
Veit Irtenkauf (1) ·
Vinod Seshasayee (1)
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