Drilldown: GCXI Metric

Jump to: navigation, search

Choose a table:


GCXI Metric > mediaType: Voice

Use the filters below to narrow your results.

type:
None (2) · Detail (4) · Disposition (10) · Dispostion (2) · Interval (2)
mediaType: (Click arrow to add another value)
dataType:
None (2) · Date (2) · Number (12)
folder:
Agent > Activity (2) · Agent > Activity > Queue (2) · Agent > State and Reason > Interaction State (2) · Agent > State and Reason > Summarized State (2) · Business Attribute > BA Consults (2) · Business Attribute > BA Customer (2) · Callback (2) · Callback > Detail (2) · Detail > Handling Attempt (2) · Detail > Transfer (2) · Outbound Contact (2) · Outbound Contact > Agent Contact (2) · Outbound Contact > Contact Attempt (2) · Queue (2) · Queue > Q Consults (2) · Queue > Q Customer (2) · Queue > Q Customer & Consults (2) · Queue > Q Customer & Consults > Abandoned Waiting ST1 (2)
displaysInFolder:
None (12) · Agent > State and Reason > Interaction State (2) · Outbound Contact > Agent Contact (2) · Outbound Contact > Contact Attempt (4) · Queue > Q Consults (2) · Queue > Q Customer (2)
displaysInFolder Cloud:
None (12)
displaysInFolder Premise:
None (12)
internalMetricID:
None (10) · A_CONSULT_RCV_WARM_WRAP_TIME_AVG (4) · T_ABANDONED_INVITE_PCT (4) · A_CONSULT_RECEIVED_WRAP_TIME_AVG (4) · Q_ABANDONED_INVITE_PCT (4)
Other values:
dbTable:
None (10)
Other values:
calculation:
None (12)
Other values:
usedIn:
None (10) · Campaign Summary Report (4) · Agent Outbound Campaign Report (4)
Other values:
cloud:
yes (12)
premise:
yes (12)
project:
None (12)
notproject:
None (12)
anchor:
Other values:

Showing below up to 12 results in range #1 to #12.

View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)


View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)

Retrieved from "https://all.docs.genesys.com/Special:Drilldown/GCXI_Metric (2024-04-19 16:39:42)"