Drilldown: GCXI Attribute
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- AppSection (42)
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- Article (6718)
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- All pages (18379)
GCXI Attribute > usedIn :
Agent Group Queue Business Attribute Report or
Agent Not Ready Report or
Chat Engagement Report or
Interaction Handling Attempt Report or
None
Use the filters below to narrow your results.
Agent (2) ·
Agent > Detail > Ixn State (2) ·
Agent > Detail > State (2) ·
Agent > Group Membership (2) ·
Agent > State and Reason (2) ·
Billing Data (2) ·
Business Attribute (2) ·
Callback (2) ·
Callback > Detail (2) ·
Chat (2) ·
Chat > Thread (2) ·
Chat Bot (2) ·
Co-browse (2) ·
Designer (2) ·
Designer > Activity (2) ·
Designer > Bot (2) ·
Designer > Session (2) ·
Designer > Session > Detail (2) ·
Detail > Handling Attempt (2) ·
Detail > Handling Attempt > Handling Predictive Routing (2) ·
Detail > Handling Attempt > Handling User Data Example (2) ·
Detail > Transfer (2) ·
Detail > Transfer > Target User Data Example (2) ·
iWD (2) ·
iWD > Age (2) ·
iWD > Email (2) ·
iWD > Service Objects (2) ·
iWD > Time (2) ·
Outbound Contact (2) ·
Predictive Routing (2) ·
Queue (2) ·
Service Objects (2) ·
Time (2) ·
User Data Call Survey (2) ·
User Data Example (2)
None (30) ·
Agent > Activity (6) ·
Agent > Activity > Activity Call Survey (2) ·
Agent > Activity > Activity User Data Example (2) ·
Agent > Activity > Queue (2) ·
Agent > Detail > State (2) ·
Agent > State and Reason (4) ·
Agent > State and Reason > Interaction State (2) ·
Agent > State and Reason > Interaction State > Interaction Predictive Routing (2) ·
Billing Data (2) ·
Business Attribute (2) ·
Business Attribute > BA Call Survey (2) ·
Business Attribute > BA User Data Example (2) ·
Chat > Agent (2) ·
Co-browse (2) ·
Designer > Bot (2) ·
Designer > Session Block (2) ·
Designer > Session Milestone (2) ·
Detail > Handling Attempt > Handling Predictive Routing (2) ·
Detail > Handling Attempt > Handling User Data Example (2) ·
Detail > Transfer (4) ·
Detail > Transfer > Source User Data Example (2) ·
iWD > Age (2) ·
iWD > Agent (2) ·
iWD > Capture (2) ·
iWD > Classification (2) ·
iWD > Queue (2) ·
Outbound Contact > Agent Contact (8) ·
Outbound Contact > Agent Contact > Agent Contact User Data Example (2) ·
Outbound Contact > Contact Attempt (6) ·
Outbound Contact > Contact Attempt > Contact Attempt User Data Example (2) ·
Queue (4) ·
Queue > Queue User Data Example (2)
None (34) ·
Bail Out Milestone (2) ·
Bail Out Milestone Path (2) ·
CallTypeDESC (2) ·
Country Code (2) ·
Custom Dimension Attribute 1 (2) ·
Custom Dimension Attribute 2 (2) ·
Custom Dimension Attribute 3 (2) ·
Custom Dimension Attribute 4 (2) ·
Custom Dimension Attribute 5 (2) ·
Employee ID (2) ·
First Name (2) ·
Group Name (2) ·
Handling Resource Type (2) ·
ID (2) ·
Last Agent Name (2) ·
Last Milestone Path (2) ·
Last Name (2) ·
Last VQueue Type (2) ·
Media Name Code (2) ·
Media Type (2) ·
QA Review Disposition Code (2) ·
Queue Type (2) ·
Source Last VQueue Type (2) ·
State Type (2) ·
Strategy Type (2) ·
Target Last VQueue Type (2) ·
User Disposition Type (2) ·
User Name (2) ·
Workbin Name (2)
None (26) ·
agentgroup_lov (2) ·
callbackchannel_lov (2) ·
customersegment_lov (2) ·
daterange_lov (2) ·
Dynamically generated based on the configuration of your contact center. (businessresult_lov) (2) ·
Dynamically generated from information that describes the configuration of business results in your contact center. (2) ·
hour_lov (4) ·
interactiontype_lov (4) ·
none (14) ·
queueandnone_lov (2) ·
queue_lov (2) ·
servicesubtype_lov (2) ·
servicetype_lov (2)
None (28) ·
?? (2) ·
??? (10) ·
A_BUSINESS_RESULT,A_CA_BUSINESS_RESULT,T_BUSINESS_RESULT,Q_BUSINESS_RESULT,CA_BUSINESS_RESULT (2) ·
A_CA_CAMPAIGN_GROUP_NAME, CA_CAMPAIGN_GROUP_NAME (2) ·
A_CUSTOMER_SEGMENT, A_CA_CUSTOMER_SEGMENT, T_CUSTOMER_SEGMENT, CA_CUSTOMER_SEGMENT, Q_CUSTOMER_SEGMENT (2) ·
A_INTERACTION_TYPE, A_CA_INTERACTION_TYPE, T_INTERACTION_TYPE, IF_INTERACTION_TYPE, IRF_INTERACTION_TYPE, IA_AGENT_INTERACTION_TYPE, IRSF_INTERACTION_TYPE, Q_INTERACTION_TYPE, T_IRF_INTERACTION_TYPE (2) ·
A_SERVICE_SUBTYPE, A_CA_SERVICE_SUBTYPE, CA_SERVICE_SUBTYPE, T_SERVICE_SUBTYPE, Q_SERVICE_SUBTYPE (2) ·
A_SERVICE_TYPE, A_CA_SERVICE_TYPE, CA_SERVICE_TYPE, T_SERVICE_TYPE, Q_SERVICE_TYPE (2) ·
CAL_DATE (4) ·
CB_CONNECT_ORDER (2) ·
CB_DIAL_DIALOG_RESULT (2) ·
CB_FINAL_DIAL_RESULT (2) ·
CB_FINAL_TARGET (2) ·
CB_OFFER_TIMING (2) ·
DATE_RANGE (2) ·
F_DAY, DAY (2) ·
F_HOUR, HOUR (2) ·
F_MONTH, MONTH (4) ·
F_QRTR, QRTR (4) ·
F_SUBHR, SUBHR (2) ·
F_YEAR, YEAR (4) ·
GROUP_COMBINATION_KEY (2) ·
INTERACTION_TYPE_GI2.INTERACTION_TYPE (2) ·
IRF_START_DATE_TIME_KEY (2) ·
IRSF_ADD_INFO (2) ·
IRSF_END_TS_TIME (2) ·
IRSF_START_TS_TIME (2) ·
IRSF_STATE (2) ·
MONTH_YEAR_AGO (4) ·
MONTH_YEAR_NEXT (4) ·
Q_GROUP_COMBINATION_KEY (2) ·
Q_QUEUE (2) ·
Q_WORKBIN_OWNER_NAME (2) ·
Q_WORKBIN_TYPE_CODE, Q_WORKBIN_RESOURCE_NAME (2) ·
STATE_END_TS_TIME (2)
dbTable:
None (10) ·
DATE_TIME.LABEL_YYYY (4) ·
INTERACTION_RESOURCE_FACT_GI2.INTERACTION_ID (4) ·
INTERACTION_FACT_GI2.END_TS_TIME (4) ·
DATE_TIME_YEAR_NEXT.LABEL_YYYY_MM (4) ·
DATE_TIME_YEAR_AGO.LABEL_YYYY_MM (4) ·
DATE_TIME.LABEL_YYYY_QQ (4) ·
DATE_TIME.LABEL_YYYY_MM_DD_HH24 (4) ·
DATE_TIME.LABEL_YYYY_MM (4) ·
INTERACTION_FACT_GI2.START_DATE_TIME_KEY (4)
anchor:
Showing below up to 34 results in range #1 to #34.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
D
- Draft:PEC-REP/Library/GCXIPRGLibrary/AgentAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/BillingDataAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Business AttributeAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/CallbackAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Chat BotAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/ChatAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Co-browseAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/DesignerAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/DetailAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/IWDAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Outbound ContactAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Predictive RoutingAttributes
D cont.
- Draft:PEC-REP/Library/GCXIPRGLibrary/QueueAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/Service ObjectsAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/TimeAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/User Data Call SurveyAttributes
- Draft:PEC-REP/Library/GCXIPRGLibrary/User Data ExampleAttributes
P
- PEC-REP/Library/GCXIPRGLibrary/AgentAttributes
- PEC-REP/Library/GCXIPRGLibrary/BillingDataAttributes
- PEC-REP/Library/GCXIPRGLibrary/Business AttributeAttributes
- PEC-REP/Library/GCXIPRGLibrary/CallbackAttributes
- PEC-REP/Library/GCXIPRGLibrary/Chat BotAttributes
- PEC-REP/Library/GCXIPRGLibrary/ChatAttributes
- PEC-REP/Library/GCXIPRGLibrary/Co-browseAttributes
P cont.
- PEC-REP/Library/GCXIPRGLibrary/DesignerAttributes
- PEC-REP/Library/GCXIPRGLibrary/DetailAttributes
- PEC-REP/Library/GCXIPRGLibrary/IWDAttributes
- PEC-REP/Library/GCXIPRGLibrary/Outbound ContactAttributes
- PEC-REP/Library/GCXIPRGLibrary/Predictive RoutingAttributes
- PEC-REP/Library/GCXIPRGLibrary/QueueAttributes
- PEC-REP/Library/GCXIPRGLibrary/Service ObjectsAttributes
- PEC-REP/Library/GCXIPRGLibrary/TimeAttributes
- PEC-REP/Library/GCXIPRGLibrary/User Data Call SurveyAttributes
- PEC-REP/Library/GCXIPRGLibrary/User Data ExampleAttributes