Drilldown: GCXI Attribute

Jump to: navigation, search

Choose a table:


GCXI Attribute > usedIn : Agent Group Queue Business Attribute Report or Agent Not Ready Report or Callback Details Report or Chat Engagement Report or Interaction Handling Attempt Report

Use the filters below to narrow your results.

folder:
Agent (2) · Agent > Detail > Ixn State (2) · Business Attribute (2) · Callback > Detail (2) · Chat (2) · Co-browse (2) · Designer > Session > Detail (2) · Detail > Handling Attempt (2) · Queue (2) · Service Objects (2) · Time (2)
displaysInFolder:
None (18) · Agent > Activity (6) · Agent > Activity > Queue (2) · Agent > State and Reason (4) · Agent > State and Reason > Interaction State (2) · Agent > State and Reason > Interaction State > Interaction Predictive Routing (2) · Billing Data (2) · Business Attribute (2) · Chat > Agent (2) · Co-browse (2) · Detail > Handling Attempt > Handling Predictive Routing (2) · Detail > Transfer (4) · Outbound Contact > Agent Contact (6) · Outbound Contact > Contact Attempt (4) · Queue (4)
displaysInFolder Cloud:
None (20)
displaysInFolder Premise:
None (20)
dataType:
None (4) · Character (10) · Date (2) · Datetime (4) · Number (10) · Text (12)
form:
None (20) · Employee ID (2) · First Name (2) · Handling Resource Type (2) · Last Name (2) · Last VQueue Type (2) · Media Name Code (2) · Media Type (2) · Queue Type (2) · State Type (2) · Strategy Type (2) · User Name (2)
lov:
None (14) · agentgroup_lov (2) · customersegment_lov (2) · daterange_lov (2) · Dynamically generated based on the configuration of your contact center. (businessresult_lov) (2) · Dynamically generated from information that describes the configuration of business results in your contact center. (2) · hour_lov (2) · interactiontype_lov (2) · none (6) · queueandnone_lov (2) · queue_lov (2) · servicesubtype_lov (2) · servicetype_lov (2)
internalMetricID:
None (18) · ??? (3) · A_BUSINESS_RESULT,A_CA_BUSINESS_RESULT,T_BUSINESS_RESULT,Q_BUSINESS_RESULT,CA_BUSINESS_RESULT (2) · A_CUSTOMER_SEGMENT, A_CA_CUSTOMER_SEGMENT, T_CUSTOMER_SEGMENT, CA_CUSTOMER_SEGMENT, Q_CUSTOMER_SEGMENT (2) · A_INTERACTION_TYPE, A_CA_INTERACTION_TYPE, T_INTERACTION_TYPE, IF_INTERACTION_TYPE, IRF_INTERACTION_TYPE, IA_AGENT_INTERACTION_TYPE, IRSF_INTERACTION_TYPE, Q_INTERACTION_TYPE, T_IRF_INTERACTION_TYPE (2) · A_SERVICE_SUBTYPE, A_CA_SERVICE_SUBTYPE, CA_SERVICE_SUBTYPE, T_SERVICE_SUBTYPE, Q_SERVICE_SUBTYPE (2) · A_SERVICE_TYPE, A_CA_SERVICE_TYPE, CA_SERVICE_TYPE, T_SERVICE_TYPE, Q_SERVICE_TYPE (2) · CBF_CUSTOMER_NUMBER (2) · CBF_SERVICE_ID (2) · DATE_RANGE (2) · F_DAY, DAY (2) · F_HOUR, HOUR (2) · F_MONTH, MONTH (2) · GROUP_COMBINATION_KEY (2) · IRF_START_DATE_TIME_KEY (2) · IRSF_ADD_INFO (2) · Q_QUEUE (2)
dbTable:
None (6) · INTERACTION_FACT_GI2.START_DATE_TIME_KEY (4) · INTERACTION_FACT_GI2.END_TS_TIME (4)
Other values:
usedIn: (Click arrow to add another value)
cloud:
yes (20)
premise:
yes (20)
project:
None (20)
notproject:
None (20)
anchor:
Other values:

Showing below up to 20 results in range #1 to #20.

View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)


View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)

Retrieved from "https://all.docs.genesys.com/Special:Drilldown/GCXI_Attribute (2024-09-29 16:50:58)"