Drilldown: GCXI Attribute
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displaysInFolder: (Click arrow to add another value)
displaysInFolder Cloud:
displaysInFolder Premise:
dataType:
form:
lov:
internalMetricID:
None (2) ·
A_BUSINESS_RESULT,A_CA_BUSINESS_RESULT,T_BUSINESS_RESULT,Q_BUSINESS_RESULT,CA_BUSINESS_RESULT (2) ·
A_CA_CAMPAIGN_GROUP_NAME, CA_CAMPAIGN_GROUP_NAME (2) ·
A_CA_CAMPAIGN_NAME, CA_CAMPAIGN_NAME (2) ·
A_SERVICE_SUBTYPE, A_CA_SERVICE_SUBTYPE, CA_SERVICE_SUBTYPE, T_SERVICE_SUBTYPE, Q_SERVICE_SUBTYPE (2) ·
A_SERVICE_TYPE, A_CA_SERVICE_TYPE, CA_SERVICE_TYPE, T_SERVICE_TYPE, Q_SERVICE_TYPE (2)
dbTable:
CAMPAIGN.CAMPAIGN_NAME (2) ·
GROUP_CA.GROUP_NAME (2) ·
INTERACTION_DESCRIPTOR_GI2.BUSINESS_RESULT (2) ·
INTERACTION_DESCRIPTOR_GI2.SERVICE_TYPE (2) ·
INTERACTION_DESCRIPTOR_GI2.SERVICE_TYPE_SUBTYPE (2) ·
MEDIA_NAME_CODE (2) ·
MEDIA_TYPE (2) ·
MEDIA_TYPE. MEDIA_NAME (2) ·
MEDIA_TYPE.MEDIA_NAME (2) ·
MEDIA_TYPE.MEDIA_TYPE_KEY (2)
usedIn:
Transfer Detail Report (4) ·
Agent Outbound Campaign Report (4) ·
Interaction Handling Attempt Report (4) ·
Interaction Volume Business Attribute Email Report (4) ·
Interaction Volume Business Attribute Report (4) ·
Campaign Summary Report (4) ·
Campaign Callbacks Summary Report (4) ·
Business Metrics Executive Report (4) ·
Predictive Routing Detail Report (4) ·
Customer Perspective Report (4) ·
Contact Center Report (4) ·
Agent Group Queue Business Attribute Report (4) ·
Task Routing Agent Activity (4) ·
Agent Activity (4) ·
Task Volume Report (4) ·
Agent Group Business Attribute Report (4)
cloud:
premise:
project:
notproject:
Showing below up to 6 results in range #1 to #6.
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