Drilldown: BDSMetric

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BDSMetric > UseCase: None & MetricScope: Global & DataSource: Genesys Info Mart database

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productshort:
Draft:BDS (7) · Draft:System (2)
Role:
None (9)
DisplayName:
Designer-based Chatbot interactions (1) · Designer-based Voicebot interactions (1) · Designer-based Voicebot minutes (1) · Genesys Task Routing (1) · Outbound Campaign Transactions (2) · Outbound Voice with CX Contact Interaction (1) · Task routing (2)
TocName:
Designer-based Chatbot interactions (1) · Designer-based Voicebot interactions (1) · Designer-based Voicebot minutes (1) · Genesys Task Routing (1) · Outbound campaign transactions (2) · Outbound Voice with CX Contact Interaction (1) · Task routing (2)
Dimension:
None (9)
Product:
None (4) · Billing Data Service (5)
Manual:
GenesysChoice (2) · User (7)
UseCase: (Click arrow to add another value)
UnitOfMeasure:
minutes (1) · objects count (6) · Sessions count (2)
MetricName:
chatbot_interactions (1) · cx_contact_interactions (2) · gtr_interactions (2) · TBD (2) · voicebot_interactions (1) · voicebot_minutes (1)
MetricScope: (Click arrow to add another value)
DataSource: (Click arrow to add another value)
DeploymentModel:
One global instance of Genesys Info Mart database for each tenant (1) · One global instance of Genesys Info Mart database for each tenant. (1) · One global instance of Genesys Info Mart database, per tenant. (5) · TBD (2)
IsChoice:
No (9)
ChoiceMetrics:
None (9)

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