Drilldown: BDSMetric
BDSMetric > UseCase:
None 
& DeploymentModel :
Instance of GVP Reporting Server database per location (shared between tenants or individual); One global instance of Genesys Info Mart database, per tenant. or
One global instance of Genesys Info Mart database, per tenant.
& DeploymentModel :
Instance of GVP Reporting Server database per location (shared between tenants or individual); One global instance of Genesys Info Mart database, per tenant. or
One global instance of Genesys Info Mart database, per tenant. Use the filters below to narrow your results.
productshort:
Role:
DisplayName:
Active Call Recording / Screen Recording / Quality Management (1) ·
Designer-based Chatbot interactions (1) ·
Designer-based Voicebot interactions (1) ·
Designer-based Voicebot minutes (1) ·
Genesys Chat Seats for NEXUS (1) ·
Genesys Facebook Seats for NEXUS (1) ·
Genesys Task Routing (1) ·
Genesys Twitter Seats for NEXUS (1) ·
Genesys Voice (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
Outbound Voice with CX Contact Interaction (1)
TocName:
Active Call Recording / Screen Recording / Quality Management (1) ·
Designer-based Chatbot interactions (1) ·
Designer-based Voicebot interactions (1) ·
Designer-based Voicebot minutes (1) ·
Genesys Chat Seats for NEXUS (1) ·
Genesys Facebook Seats for NEXUS (1) ·
Genesys Task Routing (1) ·
Genesys Twitter Seats for NEXUS (1) ·
Genesys Voice (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
Outbound Voice with CX Contact Interaction (1)
Dimension:
Product:
Manual:
UseCase: (Click arrow to add another value)
UnitOfMeasure:
MetricName:
chatbot_interactions (1) ·
cx_contact_interactions (1) ·
gtr_interactions (1) ·
gvp_asr_minutes, gvp_tts_minutes (1) ·
seats_call_recording, seats_screen_recording, seats_quality_management (1) ·
seats_chat in release 9.0.000.33 and later (seats_chat_nexus in earlier releases) (1) ·
seats_facebook (seats_facebook_public, seats_facebook_direct in release 9.0.000.30 and earlier) (1) ·
seats_twitter (seats_twitter_public, seats_twitter_direct in release 9.0.000.30 and earlier) (1) ·
seats_voice (1) ·
voicebot_interactions (1) ·
voicebot_minutes (1)
MetricScope:
DataSource:
DeploymentModel: (Click arrow to add another value)
IsChoice:
ChoiceMetrics:
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