Drilldown: BDSMetric

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BDSMetric > UseCase: None & DataSource : Genesys Info Mart database, GVP Reporting Server database or Genesys Info Mart database, Genesys Interaction Recording database

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productshort:
Draft:System (2)
Role:
None (2)
DisplayName:
IVR (1) · Workforce Optimization (WFO) 1A bundle (1)
TocName:
IVR (1) · Workforce Optimization 1A (1)
Dimension:
None (2)
Product:
None (2)
Manual:
GenesysChoice (2)
UseCase: (Click arrow to add another value)
UnitOfMeasure:
Minutes (1) · User (1)
MetricName:
bundle_wfo_1a (1) · gvp_minutes (1)
MetricScope:
Region (2)
DataSource: (Click arrow to add another value)
DeploymentModel:
For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. (1) · One global instance of Genesys Info Mart database for each tenant. (1)
IsChoice:
No (2)
ChoiceMetrics:
None (2)

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