Drilldown: BDSMetric
BDSMetric > DeploymentModel 
:
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- or
One global instance of Genesys Info Mart database per tenant. or
One global instance of Genesys Info Mart database, per tenant.
:
One global instance of Genesys Info Mart database for each tenant.|-|'''Notes'''|*Multiple DNs associated with a single agent place are counted as one enabled seat, not multiple seats.*A single place logging into voice, email, and chat is counted as one place, not multiple places.|- or
One global instance of Genesys Info Mart database per tenant. or
One global instance of Genesys Info Mart database, per tenant. Use the filters below to narrow your results.
productshort:
Role:
DisplayName:
Active Call Recording / Screen Recording / Quality Management (1) ·
Designer-based Chatbot interactions (1) ·
Designer-based Voicebot interactions (1) ·
Designer-based Voicebot minutes (1) ·
Genesys Chat (1) ·
Genesys Chat Seats for NEXUS (1) ·
Genesys CIM Premise Places (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Facebook Seats for NEXUS (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
Genesys Task Routing (1) ·
Genesys Twitter Seats for NEXUS (1) ·
Genesys Voice (1) ·
Outbound Contact (1) ·
Outbound Voice with CX Contact Interaction (1) ·
Third-party work items (1)
TocName:
Active Call Recording / Screen Recording / Quality Management (1) ·
Designer-based Chatbot interactions (1) ·
Designer-based Voicebot interactions (1) ·
Designer-based Voicebot minutes (1) ·
Genesys Chat (1) ·
Genesys Chat Seats for NEXUS (1) ·
Genesys CIM Premise Places (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Facebook Seats for NEXUS (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
Genesys Task Routing (1) ·
Genesys Twitter Seats for NEXUS (1) ·
Genesys Voice (1) ·
Outbound Contact (1) ·
Outbound Voice with CX Contact Interaction (1) ·
Third-party work items (1)
Dimension:
Product:
Manual:
UseCase:
UnitOfMeasure:
MetricName:
chatbot_interactions (1) ·
cim_premise_places (1) ·
cx_contact_interactions (1) ·
gtr_interactions (1) ·
seats_call_recording, seats_screen_recording, seats_quality_management (1) ·
seats_chat (1) ·
seats_chat in release 9.0.000.33 and later (seats_chat_nexus in earlier releases) (1) ·
seats_CIM (1) ·
seats_cobrowse (1) ·
seats_email (1) ·
seats_facebook (seats_facebook_public, seats_facebook_direct in release 9.0.000.30 and earlier) (1) ·
seats_inbound_voice (1) ·
seats_outbound (1) ·
seats_sms (1) ·
seats_social (1) ·
seats_third_party (1) ·
seats_twitter (seats_twitter_public, seats_twitter_direct in release 9.0.000.30 and earlier) (1) ·
seats_voice (1) ·
voicebot_interactions (1) ·
voicebot_minutes (1)
MetricScope:
DeploymentModel: (Click arrow to add another value)
IsChoice:
ChoiceMetrics:
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