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BDSMetric > DeploymentModel :
For GVP Reporting Server (RS) database - an instance of GVP RS database per location. This instance can be used by a single tenant or shared between multiple tenants. or
Instance of GVP Reporting Server DB for each location (shared between tenants or individual). One global instance of Genesys Info Mart DB for each tenant. or
Instance of GVP Reporting Server database per location (shared between tenants or individual); One global instance of Genesys Info Mart database, per tenant. or
One global instance of Genesys Info Mart DB per tenant. or
One global instance of Genesys Info Mart database for each tenant. or
One global instance of Genesys Info Mart database, per tenant.
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.Use the filters below to narrow your results.
ASR/TTS (1) ·
Callback seats (1) ·
Cloud Contact Center Supervisor Seat (1) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
Genesys CIM Premise Users (1) ·
GIM-based voicemail (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
GVP Minutes (1) ·
Intelligent Workload Distribution (IWD) (1) ·
IVR (1) ·
Outbound Campaign Transactions (1) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Voice 1 bundle (1) ·
Voice 2 bundle (1) ·
Workforce Optimization (WFO) 1A bundle (1) ·
Workforce Optimization (WFO) 2 bundle (1)
ASR/TTS (1) ·
Callback seats (1) ·
Cloud Contact Center Supervisor Seat (1) ·
Digital 1 (1) ·
Digital 2 (1) ·
Genesys CIM Premise Users (1) ·
GIM-based voicemail (1) ·
GVP ASR minutes / GVP TTS minutes (1) ·
GVP Minutes (1) ·
Intelligent Workload Distribution (1) ·
IVR (1) ·
Outbound campaign transactions (1) ·
Supervisor access and metering (1) ·
Voice 1 (1) ·
Voice 2 (1) ·
Workforce Optimization 1A (1) ·
Workforce Optimization 2 (1)
None (1) ·
bundle_digital_one (1) ·
bundle_digital_two (1) ·
bundle_voice_one (1) ·
bundle_voice_two (1) ·
bundle_wfo_1a (1) ·
bundle_wfo_2 (1) ·
cim_premise_users (1) ·
cx_contact_interactions (1) ·
gvp_asr_minutes, gvp_tts_minutes (2) ·
gvp_minutes (2) ·
seats_callback (1) ·
seats_supervisor (1) ·
seats_third_party (1) ·
voicemail_boxes_gimĀ (1)
Genesys Info Mart database (8) ·
Genesys Info Mart database, Genesys Interaction Recording database (1) ·
Genesys Info Mart database, Genesys Interaction Recording database, and Genesys WFM ETL database (1) ·
Genesys Info Mart database, GVP Reporting Server database (1) ·
Genesys Info Mart database. (2) ·
Genesys Info Mart DB (1) ·
GVP Reporting Server (RS) database; Genesys Info Mart database (1) ·
GVP Reporting Server database, Genesys Info Mart database (1) ·
GVP Reporting Server DB, Genesys Info Mart database (1)
Showing below up to 17 results in range #1 to #17.
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