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GenesysEngage-cloud (6) ·
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) ·
GenesysEngage-onpremises (1) ·
PureConnect, GenesysCloud, GenesysEngage-cloud (1)
Action map performance (1) ·
Archiving and Forgetting Users (1) ·
Branding Options (1) ·
Certificates and Reports (1) ·
Creating Templates Associated to Roles (1) ·
Historical Reporting / Genesys CX Insights (1) ·
Integrate with Genesys Reporting (2) ·
Integrating Gplus Adapter in Lightning (1) ·
Manage Hierarchy (1) ·
Managing Report Settings (1) ·
Manually Managing DNA Base Data (1) ·
Metrics and Alerts (1) ·
Questions, Answers, and Tests (1)
None (4) ·
Action map performance (1) ·
Archiving and Forgetting Users (1) ·
Branding Options (1) ·
Creating Templates Associated to Roles (1) ·
Integrating Gplus Adapter in Lightning (1) ·
Manage Hierarchy (1) ·
Managing Report Settings (1) ·
Manually Managing DNA Base Data (1) ·
Metrics and Alerts (1) ·
Reporting (1)
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