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Article > Product : Agent Workspace or Genesys Recording, Quality Management, and Speech Analytics or Genesys Use Cases

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Standalone:
None (32) · No (206) · Yes (10)
productshort:
Draft:PEC-AD (42) · Draft:PEC-REC (92) · Draft:UseCases (6) · PEC-AD (36) · PEC-REC (53) · UseCases (19)
Platform:
None (66) · GenesysEngage-cloud (168) · GenesysEngage-onpremises (14)
ComingSoon:
None (32) · No (216)
Role:
None (67) · Administrator (117) · Administrator, Agent, Supervisor (4) · Agent (2) · Agent, Supervisor (56) · Supervisor (2)
DisplayName:
None (23) · Agent Assist tab (4) · Get started (4) · Interdependencies (4) · Augment & Optimize (4) · What is an interaction (4)
Other values:
TocName:
None (65) · What is an interaction (4) · Dashboard (3) · Explore (3) · Report widget (3) · Create a new dashboard (3) · Content browser (3) · Trending (3) · Search Results grid (3) · Interaction lists (3) · Working with saved trending filters (3) · Managing widgets (3) · Working with dashboards (3)
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Dimension:
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Manual:
None (13) · Admin (38) · Administrator (10) · Agent (59) · deploy (3) · GenesysCloud (5) · GenesysEngage-cloud (5) · GenesysEngage-onpremises (5) · PureConnect (5) · Supervisor (2) · User (90) · WWEPEGuide (13)
Application:
None (129) · Agent Workspace (2) · Agent Workspace, Agent Setup, Designer, Outbound (2) · Recording (115)
UseCase:
None (244) · CE01 (2) · CE16, CE18, CE19, CE27, CE29 (2)
PEPageType:
None (242) · 55cef4ff-9306-4313-8fd8-377282a38478 (2) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (2) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (2)

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