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Standalone:
None (222) · No (1214) · Yes (18)
productshort:
Draft:DES (139) · DES (120) · Draft:PEC-ROU (90) · Draft:PEC-REC (86) · Draft:PEC-WFM (64) · PEC-WFM (57) · Draft:BDS (57) · PEC-REC (50) · Draft:PrivateEdition (48) · Draft:PEC-REP (39) · PrivateEdition (36) · Draft:GAMD (35) · Draft:PEC-AD (32) · GAMD (30) · GDE (30) · PEC-AD (29) · Draft:ContentAdmin (28) · Draft:PEC-IWD (22)
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Platform:
None (418) · GenesysCloud (50) · GenesysCloud, GenesysEngage-cloud (2) · GenesysEngage-cloud (879) · GenesysEngage-cloud, PureConnect (25) · GenesysEngage-cloud, PureConnect, GenesysCloud (8) · GenesysEngage-onpremises (43) · GenesysEngage-onpremises, GenesysCloud (4) · GenesysEngage_cloud (2) · Private Edition (2) · PureConnect (1) · PureConnect, GenesysEngage-cloud (9) · PureEngage (13)
ComingSoon:
None (322) · No (1105) · Yes (25)
Role:
None (762) · Administrator (549) · Administrator, Agent, Developer, Supervisor (2) · Administrator, Agent, Supervisor (1) · Administrator, Developer (6) · Adminstrator (2) · Agent (73) · Agent, Supervisor (56) · Developer (3)
DisplayName:
None (79) · Getting started (14) · Activity History (7) · Architecture (5) · New in this release (5) · Click-to-Dial (5)
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TocName:
None (236) · Getting started (14) · Activity History (9) · Configuration (8) · Screen pops (6) · Click-to-dial (5)
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Dimension:
None (1398) · ADResponse (6) · ADResponses (2) · BasicApp (5) · bots (5) · CallbackClickToCall (6) · email, digital (2) · Journey (6) · Metrics (6) · sr (12) · UserComms (4)
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Designer (257) · Genesys Recording, Quality Management, and Speech Analytics (136) · Workforce Management (121) · Routing and Designer (90) · Genesys Multicloud CX Private Edition (76) · Gplus Adapter for Microsoft Dynamics 365 (63) · Agent Workspace (59) · Billing Data Service (57) · None (54) · Genesys Dialog Engine (45) · Reporting (43) · nGAGEMENT (40) · Intelligent Workload Distribution (39) · Gplus Adapter for Salesforce (39) · Gplus Adapter for ServiceNow (36) · Callback (36) · eServices Manager (28) · IVR Administration (27) · Internal Content Administration (25) · Digital Channels (24)
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Application:
None (887) · Agent Setup, Agent Workspace, Digital Channels (2) · Agent Setup, Designer, Platform Administration (2) · Agent Setup, Platform Administration (2) · Agent Workspace (1) · Agent Workspace, Agent Setup (5) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · Callback (34) · Cloud Data Download Service (8) · Designer (246) · Genesys Portal (2) · intelligent Workload Distribution (2) · IVR Administration (14) · Platform Administration (32) · Platform Administration, Agent Setup, Designer (1) · Recording (113) · Reporting Administration GCXI (2) · WEM (1) · Workforce Administration (38) · Workforce Management (58)
UseCase:
None (1447) · BO02 (3) · CE01 (2)
PEPageType:
None (1435) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (1) · 55cef4ff-9306-4313-8fd8-377282a38478 (1) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (2) · 7a5823f3-05b5-412b-b580-e73e34079c41 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (1) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (2) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (3) · e58addd1-923c-445b-b6f5-f0225a55bd15 (2) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (3)

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