Base unit of content for Intelligent Workload Distribution - 9.0.000.72
From Genesys Documentation
Component RN Definition[edit source]
| Component | Intelligent Workload Distribution |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
| Release Number | 9.0.000.72 (Change release number) |
| Release Type | |
| Highlight | Improvements to IWD reports in Genesys CX Insights. |
| Boilerplate(s) Used | |
| Release Date | 2021-08-11 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | issuekey in (CIWD-1882) |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| CIWD-1882 | New | The following reports in the CX Insights for IWD folder now display the Agent Name colum... |
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