Base unit of content for Intelligent Workload Distribution - 100.0.080.0000
From Genesys Documentation
Component RN Definition[edit source]
Component | Intelligent Workload Distribution |
---|---|
Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
Release Number | 100.0.080.0000 (Change release number) |
Release Type | |
Highlight | New table format for viewing email headers. |
Boilerplate(s) Used | |
Release Date | 2022-01-13 |
Private Edition Release Date | |
Mixed Mode Release ReleaseDate | |
Private Edition Containers List | |
JQL | https://genesysjira.atlassian.net/jira/dashboards/30427 |
Links | Links to customer-facing pages in use: |
Test Links | Links to test pages (for RN Admins only)
None yet! |
Issue | Issue Category | Description | SupportingDocumentation |
---|---|---|---|
Issue | Issue Category | Description | SupportingDocumentation |
CIWD-3018 | New | Workload Manager now allows users to view email headers in a table format. Previously, the email hea... | |
CIWD-3244 | Resolved Issue | When IWD pulls an item from an agent’s workbin, the item’s queue state is now reset. | |
CIWD-3215 | Resolved Issue | The Universal Queue search feature now displays the correct number of matching items if the search r... | |
CIWD-3206 | Resolved Issue | An issue that caused some persistent legend items to overlap the dashboard graph data is now fixed. | |
CIWD-3068 | Resolved Issue | When the Autocomplete items feature is enabled, IWD does not automatically complete items that... | |
CIWD-2971 | Resolved Issue | Names of categories that are filtered out or excluded are no longer displayed in the legend of the '... |
Contents
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