Base unit of content for Intelligent Workload Distribution - 9.0.000.67
From Genesys Documentation
Component RN Definition[edit source]
Component | Intelligent Workload Distribution |
---|---|
Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
Release Number | 9.0.000.67 (Change release number) |
Release Type | |
Highlight | Fixes for Workload Manager. |
Boilerplate(s) Used | |
Release Date | 2021-05-12 |
Private Edition Release Date | |
Mixed Mode Release ReleaseDate | |
Private Edition Containers List | |
JQL | issuekey in (CIWD-1624, CIWD-1971) |
Links | Links to customer-facing pages in use: |
Test Links | Links to test pages (for RN Admins only)
None yet! |
Issue | Issue Category | Description | SupportingDocumentation |
---|---|---|---|
Issue | Issue Category | Description | SupportingDocumentation |
CIWD-1904 | New | IWD introduces a new state called InWorkbin for items placed into workbins by agents. Previous... | |
CIWD-1971 | Resolved Issue | Workload Manager now automatically completes only work items whose states are Assigned or i... | |
CIWD-1624 | Resolved Issue | Workload Manager now correctly enables autosuggest for users with the IWD User role. |
Contents
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