Upgrade, rollback, or uninstall GIM

Learn how to upgrade, rollback or uninstall GIM.

Related documentation:

• How Reporting works
• Genesys Info Mart Release Notes

Beta Program

Genesys Multicloud CX private edition is being released to pre-approved customers as part of the Beta Program. Please note that the documentation and the product are subject to change. For more details about the program, please contact your Genesys representative.

Upgrade GIM

Content coming soon

Execute the following commands to upgrade GIM and GIM monitoring:

helm upgrade --install gim <gim-helm-artifact> -f gim-values.yaml -n gim
helm upgrade --install gim-monitoring <gim-monitoring-helm-artifact> -n gim

Rollback GIM

Content coming soon

Uninstall the GIM ETL service

Execute the following command to uninstall GIM:

helm uninstall gim -n gim

Execute the following command to uninstall GIM monitoring:

helm uninstall gim-monitoring -n gim