Prerequisites for PureEngage Cloud Deployments
From Genesys Documentation
This is a draft page; it has not yet been published.
Altocloud has specific prerequisites for PureEngage Cloud deployments.
PureEngage customers who intend to use Altocloud should ensure that their Cloud tenant has been updated to the latest 9.0 versions of the following components. For more information, please contact your Genesys Account Manager.
ImportantThe following table shows the minimum versions of the Genesys components that are required for use with Altocloud.
|Agent Desktop||9.0||9.0.000.xx minimum|