Regions

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Configure Genesys Altocloud to work for the correct region.

About regions

As a cloud-based offering, Genesys Altocloud is available in multiple regions. In order to send data to the correct Genesys Altocloud servers, you must specify the region where your organization was created along with your organization ID.

Region values

The following table shows the available regions for logging in to Genesys Altocloud and the corresponding values for the Genesys Altocloud SDK and Genesys Altocloud public APIs.


For logging in to Genesys Altocloud For using the Genesys Altocloud SDK For working with the Genesys Altocloud public APIs
Americas use2 api.use2.genesys.cloud
Dublin euw1 api.euw1.genesys.cloud
Sydney apse2 api.apse2.genesys.cloud