Scenario: Spa booking integration

From Genesys Documentation
Jump to: navigation, search
This topic is part of the manual Altocloud Administrator's Guide for version Current of Altocloud.

Review a business scenario to understand how the integration components work together.

Webhooks video

This video explains how to use webhooks to integrate with a third-party resort management system.

Stage 1: A user books a hotel room

Spa1.png

Stage 2: Altocloud matches the user to a campaign and segment

Spa2.png

Stage 3: A webhook sends user data to a resort management system

Spa3.png