Maximum entities allowed for a custom event

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View the maximum number of entities that you can create for a custom event.

Genesys Predictive Engagement is pre-configured with a limit on the number of entities you can create for a custom event. As an administrator, you cannot increase or decrease the limits set. However, should you have further questions, please reach out to your local Genesys representative. Contact My Support.

The following table lists the maximum number of entities you can create for a custom event:

Item Limit
Events per session 50
Session types

(Including web session and conversation session)

50
Session types attributes 25
Event types per session type

(Including web events)

100
Attributes per event

(Including lists)

20
Attributes per event type 50
Session type projections per attribute 50